Install Crafty Syntax Live Help

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How to Install Crafty Syntax Live Help using SimpleScripts

Crafty Syntax Live Help is free and is progammed in PHP with Mysql for the datatabase. Other highlighted features include the ability to create your own questions, auto inviting visitors, referer tracking, page tracking, ability to view what the customer is typing as they type, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, Customizable graphics, and multiple operators. runs on your server and is open source GPL.

External Links

Official Site
Documentation
Read Reviews about Crafty Syntax Live Help on HotScripts

Current Version

3.1.4 Stable - 15 August 2011

+ FIXED BUG with quicktime crashing the sound alert for typing
and alerts of new visitors.
+ Fixed security issue with pageurl Cross Site Scripting.
http://secunia.com/advisories/45287/
Really MINOR security issue that only effects the end user not
the operator.. NOT A THREAT.. but still needed to be fixed
because of being listed as a secuirity issue in secunia.
+ fixed size issue in the bubble_window and vanilla templates
that was causing the photo to show below the textarea..

FILES CHANGED:
------------------------------------------------------------------
livehelp.php, setup.php, xmlhttp.php, admin_chat_bot.php
external_top.php, external_chat_xmlhttp.php,
external_bot.php, admin_rooms.php, admin_users_refresh.php

DATABASE ALTERATIONS:
------------------------------------------------------------------
NONE

Older Available Versions

3.1.2 Stable - 21 March 2011

3.1.0 Stable - 11 February 2011

3.0.8 Stable - 3 February 2011

3.0.6 Stable - 13 January 2011

3.0.4 Stable - 12 January 2011

and 1 more

License Information

Crafty Syntax Live Help is released under the GPLv2 license.

GNU GENERAL PUBLIC LICENSE
Version 2, June 1991

Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place - Suite 330, Boston, MA  02111-1307, USA

Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share
and change it. By contrast, the GNU General Public License is intended to
guarantee your freedom to share and change free software--to make sure the
software is free for all its users. This General Public License applies to
most of the Free Software Foundation's software and to any other program
whose authors commit to using it. (Some other Free Software Foundation
software is covered by the GNU Library General Public License instead.)
You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price.
Our General Public Licenses are designed to make sure that you have the
freedom to distribute copies of free software (and charge for this
service if you wish), that you receive source code or can get it if
you want it, that you can change the software or use pieces of it in
new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone
to deny you these rights or to ask you to surrender the rights. These
restrictions translate to certain responsibilities for you if you
distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis
or for a fee, you must give the recipients all the rights that you have.
You must make sure that they, too, receive or can get the source code.
And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and
(2) offer you this license which gives you legal permission to copy,
distribute and/or modify the software.

Also, for each author's protection and ours, we want to make certain
that everyone understands that there is no warranty for this free software.
If the software is modified by someone else and passed on, we want its
recipients to know that what they have is not the original, so that any
problems introduced by others will not reflect on the original authors'
reputations.

Finally, any free program is threatened constantly by software patents.
We wish to avoid the danger that redistributors of a free program will
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must be licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

TERMS AND CONDITIONS FOR COPYING,
DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a
notice placed by the copyright holder saying it may be distributed
under the terms of this General Public License. The "Program", below,
refers to any such program or work, and a "work based on the Program"
means either the Program or any derivative work under copyright law:
that is to say, a work containing the Program or a portion of it,
either verbatim or with modifications and/or translated into another
language. (Hereinafter, translation is included without limitation
in the term "modification".) Each licensee is addressed as "you".

Activities other than copying, distribution and modification are
not covered by this License; they are outside its scope. The act
of running the Program is not restricted, and the output from the
Program is covered only if its contents constitute a work based
on the Program (independent of having been made by running the
Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program's
source code as you receive it, in any medium, provided that you
conspicuously and appropriately publish on each copy an appropriate
copyright notice and disclaimer of warranty; keep intact all the
notices that refer to this License and to the absence of any warranty;
and give any other recipients of the Program a copy of this
License along with the Program.

You may charge a fee for the physical act of transferring a copy,
and you may at your option offer warranty protection in exchange
for a fee.

2. You may modify your copy or copies of the Program or any
portion of it, thus forming a work based on the Program, and
copy and distribute such modifications or work under the terms
of Section 1 above, provided that you also meet all of these
conditions:


a) You must cause the modified files to carry prominent notices
stating that you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in
whole or in part contains or is derived from the Program or any part
thereof, to be licensed as a whole at no charge to all third parties
under the terms of this License.

c) If the modified program normally reads commands interactively when
run, you must cause it, when started running for such interactive use
in the most ordinary way, to print or display an announcement including
an appropriate copyright notice and a notice that there is no warranty
(or else, saying that you provide a warranty) and that users may
redistribute the program under these conditions, and telling the
user how to view a copy of this License. (Exception: if the Program
itself is interactive but does not normally print such an announcement,
your work based on the Program is not required to print an announcement.)
These requirements apply to the modified work as a whole. If
identifiable sections of that work are not derived from the Program,
and can be reasonably considered independent and separate works in
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Thus, it is not the intent of this section to claim rights or
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the intent is to exercise the right to control the distribution
of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the
Program with the Program (or with a work based on the Program)
on a volume of a storage or distribution medium does not bring
the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it,
under Section 2) in object code or executable form under the terms
of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable
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b) Accompany it with a written offer, valid for at least three years,
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c) Accompany it with the information you received as to the offer
to distribute corresponding source code. (This alternative is allowed
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4. You may not copy, modify, sublicense, or distribute the Program
except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program
is void, and will automatically terminate your rights under this License.
However, parties who have received copies, or rights, from you under this
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infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement
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they do not excuse you from the conditions of this License.
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permit royalty-free redistribution of the Program by all those
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If any portion of this section is held invalid or unenforceable
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in certain countries either by patents or by copyrighted
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distribution is permitted only in or among countries not
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option of following the terms and conditions either of that
version or of any later version published by the Free
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version number of this License, you may choose any version
ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into
other free programs whose distribution conditions are
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NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED
IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE
THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.

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AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY
OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
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OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
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LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE
OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE
OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.


END OF TERMS AND CONDITIONS

Bug Reports and Known Issues

We're doing our best to make sure Crafty Syntax Live Help installs smoothly, but problems can occur. If you find something out of the ordinary and you can tell us how you got there, we'll be happy to take a look.

Report a Bug

Current Issues

There are no known issues for Crafty Syntax Live Help at this time.